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Customer reviews of Rmc Sales Centre

At Rmc Sales Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Rmc Sales Centre

Rmc Sales Centre

Based on 92 customer reviews

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  • 5


    By Shirleecia W on 02 August 2017 | Purchase not verified

    Initially Richard (father of the owner) was exceptionally pleasant whilst we were in discussions about the car. He advised me that as I was travelling from Yorkshire he'd take a refundable deposit of £200 that he'd return if I decided the car wasn't for me. He prepared the car, MOT and new tyres in preparation. I called him that the car was not viable for me and requested my refundable deposit. At that point he advised that it was only refundable if I came to see the car and found something wrong with it. I advised him of our initial agreement but he was adamant that I was not entitled to the refund. He spoke about the work done but I reminded him that the car could still be sold and at the point of any sale the work he did would have had to be done. I have now learned a £200 lesson. Do not take the word of the RMC Salescentre salepersons.

    Reply from Rmc Sales Centre on 03/08/17

    As the owner of RMC Sales, I have a clear policy when it comes to taking deposits for cars. These are in place to protect both my customers and my business. It was explained to you clearly from the outset that if you came to collect the car and were in anyway unhappy that the vehicle was not as described then your deposit would be refunded in full. There was work done on the car in preparation for your arrival on Tuesday - work that you wanted completing quickly which meant we had to turn other business away from the workshop. You then rang on Tuesday to say you couldn't make the journey despite initially wanting everything completed for then. It is unfair for you to criticise our business or our word because you changed your mind after finding a vehicle closer to home after already leaving a deposit and stating you wanted to purchase the car we had for sale. We were completely up front and honest with you throughout as we strive to be with all of our customers. Regards Glenn

  • 5

    Probably the most trustworthy car dealers I've met

    By Lawrence T on 10 May 2017 | Purchase not verified

    These guys are lovely, they really care about the quality of the cars they sell, they are really nice people, finance was a decent rate and once I've paid it off, I'm coming back to buy off them again. Glenn and his Dad are probably the most trustworthy second hand car dealers I've ever met. I actually feel bad for the deposit they gave me for the battered goose I traded in. Thanks guys.

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